Terms & Conditions of Engagement

Our client engagements are governed by the following terms and conditions.

Professional Standards

Our client engagements are subject to the following terms and conditions.

The best financial advice provides you with knowledge, confidence and results. It is professional trusted support.

We are committed to meeting the highest professional standards. We hold our own Australian Financial Services licence Prosperity Wealth Solutions Pty Ltd [700185] and we comply with the Financial Planners and Advisers Code of Ethics 2019.

These standards require us to act honestly and with integrity at all times, provide financial advice which is in your best interests and to prioritise your interests ahead of ours.

Guardian Wealth Financial Group was established in 2020 by Daniel Elson and is a Corporate Authorised Representative [CAR No: 001279810] of Prosperity Wealth Solutions [No: 700185].

Daniel Elson is also an Authorised Representative [AR No: 001238262] of Prosperity Wealth Solutions [No: 700185].

Daniel has sat and passed the Financial Adviser Standard and Ethics Authority (FASEA) exam by the
deadline of 1st January 2022.

Daniel has met the education requirements set out in the Corporations act (Relevant Providers
Degrees, Qualifications and Courses Standard) Determination 2020.

Daniel is also a registered Tax Advisor with the Tax Practitioners Board.

Daniel Holds the following qualifications.

• Graduate Diploma of Financial Planning [AQF8]
• Advanced Diploma of Financial Planning
• Advanced Diploma of Accounting
• Diploma of Financial Planning
• Diploma of Paramedical Science [Ambulance]
• Certificate IV in Finance and Mortgage Broking [Mortgage Broking]
• Principles of Self-Managed Superannuation Funds [SMSF]
• Principles of Margin Lending
• Planning Ethics and Taxation
• Certificate IV in Property Services [Real Estate]
• Compliance in Financial Planning [ComplianceinFP]
• Tax Practitioners Broad Registration [Granted via Completion of, see below]

Commercial Law for Tax Agents

  1. Apply legal principles in contract and consumer law.
  2. Apply legal principles in corporations and trust law.
  3. Apply legal principles in property law.
  4. Apply legal principles in commercial law when providing tax [financial] advice services.

Tax Law for Tax Agents

  1. Prepare tax documentation for individuals.
  2. Implement tax plans and evaluate tax obligations.
  3. Apply taxation requirements when providing tax [financial] advice services.

We are privately owned with no ownership or licensing ties to product providers. We act for our clients. Our income comes from the fees paid by our clients for our advice services. The exception is on personal risk insurance products where we receive commissions.

We do not receive payments for the referrals that we provide to external businesses. This provides you with the confidence that we will act in your interests.

Client Confidentiality

We recognise the importance of protecting the confidentiality of your personal information. We comply with the Australian Privacy Act at all times. We also require our service providers which hold your personal information to comply with the Australian Privacy Act at all times.

Our Privacy Policy sets out how we collect, hold, use and disclose your personal information. It is available on our website, or you can request it from us at any time.

If you engage our services, you consent to us:

• Collecting and retaining your tax file number on our files so that we can assist you to complete account opening forms and other forms where your TFN may be required. You are always able to request that we no longer hold your TFN. For security purposes, we will also remove your TFN from our files if we no longer need to hold it.
• Sharing your information with external businesses that support us in providing services to you. This includes but not limited to a service provider that we engage and may be located either inside or outside of Australia to provide us with administration, paraplanning support, AI software or client file reviews.
• Storing your information on external servers and data storage facilities, some of which may be based outside Australia. This includes but not limited to Adviser Logic financial planning software that we use and Microsoft 365.
• Disclosing your information where required by Australian law or regulations.

We are legally required to retain all documents and supporting working papers for seven years after we cease to provide services to you.

• We will share information on all matters with your spouse/partner.
• You have advised us that we may also share information with name any other person.

Complaint Resolution

• We endeavour to provide you with the best advice and service at all times. If you are not satisfied with our services, then we encourage you to contact us. You can call us or put your complaint in writing to our office.
• If you are not satisfied with our response, then you can refer it to the Australian Financial Complaints Authority. You can contact AFCA on 1800 931 678 or via their website www.afca.org.au. AFCA provides a fair and independent complaint resolution service which is provided to you free of charge.
• We hold professional indemnity insurance for the financial advice services that we provide.

Our Advice

• We do not guarantee the performance of any investment. You should understand that all investments apart from cash can lose significant value in a short period of time.
• Our advice will be based on the laws relating to tax and superannuation at the time of the advice. You should understand that laws can and do change often and consideration of these changes is a benefit of continuing to engage our services.

Working with Other Professionals

• You may require a lawyer to assist you with estate planning or an accountant to assist you with more complex tax planning.
• We will work with the other professionals that you have engaged, or we can refer you to professionals that we trust.
• We will always be clear about who is responsible for the advice to you. We will always seek your consent before sharing information with other professionals.

Your Instructions

• We will only act under your instruction. We will not act with discretion on any matter.
• You may instruct us over the phone, via email and in writing. In some cases, we may require you to put your instruction in an email or in writing.
• You have advised that we may act on instruction from either of you in relation to any jointly held account and for the services we provide to you. Any instruction you provide to us will be binding on the other person. We will however require both of you to sign engagement documents including fee consent forms.

Your Responsibilities

• Our advice will be tailored to your financial situation. We rely on you to provide us with complete and accurate information. Please ensure you promptly inform us of any significant changes in your financial situation.
• We will provide you with disclosure documents which explain our advice and the financial products which we recommend. It is your responsibility to read and understand these documents. If you have any concerns or questions, you can always ask us.

Ceasing Your Engagement

• You have the option of ceasing your engagement with us at any time.

Assignment

• We may assign our agreement with you to a third party if we sell all or part of our practice. This will include transfer of all client files including your confidential information. In this situation, we would provide you with one months’ notice, and you would always have the right to opt-out of the arrangement with the new provider.

another adviser.

Daniel Elson
Authorised Representative of Prosperity Wealth Solutions Pty Ltd
Guardian Wealth Financial Group
Email: dan@guardianwealth.au
Phone: 0409 559 164